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How We Assure Quality

Quality & Compliance

Structured workflows, controlled terminology and documented review

Quality is not a promise at the end of a project. It is a process that runs through it: translation by a qualified specialist, revision by a second linguist on the ISO 17100 model, controlled terminology, and documented quality assurance. Every delivery is supported by a Certificate of Accuracy and a one-year correction guarantee.

Standards & Workflows
ISO 17100 & ISO 18587 StandardsWhat the two workflows mean, and which fits your content.Human-Only TranslationFully human translation and revision, without MT or AI in production.Controlled Post-EditingAI-assisted translation under an ISO 18587-based workflow, never unmanaged.
Quality Control
Translation Quality ManagementStructured revision, review and quality control across languages.Language Quality AssessmentIndependent LQA with error categorisation and scoring.Terminology ManagementConsistent terminology as the foundation of compliant content.
Our Assurance
One-Year Warranty GuaranteeA Certificate of Accuracy with every delivery, and corrections free of charge for one year.Confidentiality SafeguardsBinding confidentiality terms with every linguist and partner.Company & TermsThe full terms that apply to quotes, projects and deliveries.