Precision-Critical Translation for European Businesses and Institutions
Terminology and Translation / Localisation services with ISO-17100 and ISO-18587-controlled workflows, with a certificate of accuracy and a 1-year guarantee*
industries we serve
Regulation is drafted in one language and enforced in twenty-four. These are the sectors where a linguistic error becomes a regulatory, contractual or safety problem — and where we work every day.
Medical & Life Sciences
Regulatory templates, patient readability, and terminology that maps to MedDRA, EDQM Standard Terms and INN.
Read more ›Legal & Contractual
Defined terms locked before translation, and consistency held across an entire document bundle.
Read more ›Financial & Insurance
Disclosure that is accurate and comprehensible at once — including medical insurance, where two terminologies meet.
Read more ›Technical & Industrial
Instructions treated as a safety component, with the Machinery Regulation deadline of 20 January 2027 in sight.
Read more ›EU & Institutional Content
IATE, EuroVoc and the Interinstitutional Style Guide applied from the outset, never retrofitted.
Read more ›our delivery approach
Every project runs through the same sequence, whatever the sector. It exists so that accuracy is produced by the process rather than hoped for at the end.
Scope and risk
We establish the target markets and which rules apply. Language requirements differ by Member State, so a single “EU version” rarely exists.
Terminology first
The termbase is built against the recognised authorities — IATE, MedDRA, EDQM Standard Terms, IFRS — and your own glossary, and signed off before a word is translated.
Specialist translation
Your text goes to a linguist qualified in that subject field. Our core European languages are handled in house; wider EU coverage comes through vetted partners.
Revision
Where ISOÂ 17100 applies, a second, separately qualified linguist checks the translation against the source. Where machine translation is used, full post-editing follows ISOÂ 18587.
Quality assurance
Final checks against the termbase and against each target market’s requirements, with a certificate of accuracy where you need one.
Assets and guarantee
Your glossaries and translation memories stay maintained, so the next project starts consistent. Delivered work carries a one-year guarantee.
Two standards, two routes. Human translation follows ISOÂ 17100, which requires revision by a second qualified linguist. Machine translation followed by full post-editing falls under ISOÂ 18587. We tell you which one your project is on, and price it accordingly.
our quality commitment
Three commitments sit behind every project: a guarantee you can actually use, confidentiality you can verify, and content that holds up where it counts.
If a delivered text contains an error attributable to our work, we correct it — free, for twelve months.
Translation errors rarely surface on delivery. They surface when a regulator, a distributor, a notified body or the other side’s counsel reads the document, which is often months later. A correction window that closes before the document is used is worth nothing, which is why ours is measured in months rather than days.
What it applies to — and what it does not
Applies to
- Delivered translations and revised texts
- Mistranslations and omissions
- Terminology inconsistencies
- Language errors in the delivered text
- Twelve months from the date of delivery
Does not apply to
- New or changed source text
- New preferences or style instructions
- Legal or regulatory updates issued after delivery
- Formatting outside the original scope
- Rewriting for a different purpose
How to raise a point
Send us three things
The delivered file, the source segment in question, and a short note on what looks wrong.
We review it
Against the agreed source text and the project instructions — the same two references the translation was produced from.
You get an answer
Either a corrected file or a reasoned explanation. Where more than one rendering is defensible, we set out why we chose the one we did, judged on meaning, terminology, intended use, your instructions and target-language suitability.
What we actually do
Corrected file
Re-delivered in the original format, at no additional translation charge.
Reissued Certificate of Accuracy
If your delivery came with one, you get a fresh certificate covering the corrected text. A corrected document behind a stale certificate is still a compliance problem.
Updated terminology assets
The termbase and translation memory are corrected too, so the same error cannot reappear in your next project.
Confidentiality
Your documents, instructions and terminology are treated as confidential. We protect intellectual property and sensitive information through controlled access, encrypted storage and transfer, and binding confidentiality agreements with every linguist and partner who touches the file.
Compliance and functional equivalence
For legally, medically, technically and institutionally sensitive content, the target text has to do the same job as the source, not merely resemble it. We maintain consistent terminology and conceptual accuracy, and align with EU institutional standards where they apply.
what other customers say
Great to work with and high standard of work. Excellent!
Nick V.
Second task and more will follow. Happy with the extremely fast work!
Nicola T.
Good professionalism, commited and great communication.
Berasategui B.
Helpful and competent.
E-Sense L.
Thanks! – great work as always.
Andy C.
Great working with Eric!
Mette O.
Thanks! Prompt communication and fast proofreading. Looking forward to working with you again.
Gaelle K.
excellent work , will definitely go back to them for any translation job
Khosrou K.
Great job.
Saleem S.
Good to work with, fast delivery, easy communication.
Betty H.
Fast and good! Also accommodated a small change because we had made a mistake. Thank you.
Ty L.
Great job!
Chrystel E.
They did great work for us in a very short period of time for a very reasonable price.
Darryn M.
contact us
WA: +32 (0)489 790 255
EmailÂ
contact [at] termwise [dot] eu